In order to provide the best of services to our valued customers, our skilled staff is available to assist you in all manners and you can contact us if you have any queries, complaints and feedback at the below mentioned touch points.
Head Service Quality
UBL Service Quality Department
4th Floor, Plot No.4-C,Phase-5, Stadium Lane No.1
Khayaban-E-Shamsheer, D.H.A. Karachi
Phone number:021-99033-2442
Email address: customer.complaint@ubl.com.pk
If you are not satisfied with our response to your complaint, please write:
Banking Mohtasib Pakistan
Email: info@bankingmohtasib.gov.pk
5th Floor, Shaheen Complex, M.R. Kiyani Road, Karachi
Contact Number: 021-99217334
SBP Contact, The Joint Director
Special Unit, Consumer Protection Department
State Bank of Pakistan, I.I Chundrigar Road Karachi Pakistan
Phone Number: 021-99221935
Fax Number: 021-99221154/021-99218160
Email: cpd.helpdesk@sbp.org.pk