Dispute Resolution & Complaints

UBL Credit Card Dispute Resolution

For any dispute in credit card transaction, please download the UBL Dispute Resolution Form and send the duly filled form at 2nd Floor, Mai Kolachi, UBL Stationery Building karachi or FAX us at customer services: (021) 99217448.

Dispute form should be signed by the cardholder and the sign should be the same as on the back of the cardholder's card.

Credit Card Related Complaints

For any complaint related credit card, simply visit customer.complaint@ubl.com.pk or call 111-825-888