Free Insurance Coverage

All existing and new UBL PKR and Foreign Currency Current Account Holders (including Basic Banking Accounts-BBA) are automatically eligible for this scheme. All eligible account holders can also visit their branch for an official policy certificate from UBL Insurers.

This scheme is a testament to our continuing commitment towards our customers and aligned with our tradition of providing innovative and unmatched services to our account holders.

For more details, visit your branch or call us at 111-825-888 .

At UBL, we understand the evolving needs of our customers. That’s why we’re offering complimentary 24/7 worldwide Personal Accident Insurance coverage, including protection against Accidental Death and Permanent Disability, exclusively for our account holders.

• All existing and new UBL Current Account Holders having Rupee & Foreign Currency accounts with UBL are automatically eligible for this scheme from January 01, 2025.
• Age 65 & above are excluded from this scheme.
• Dormant accounts as per Bank system and accounts having average balance less than PKR 25,000 are also excluded from this scheme.
• Customers having more than one account with the bank shall be offered single insurance coverage.
• For the purpose of claim settlement, the Year-To-Date (YTD) average balance maintained in the current account of previous month (the month prior to the month in which the incident giving rise to a claim took place) of the customer will be taken into account.
• The policy shall only cover the account holder. Spouse or any other family member will not be eligible to receive insurance cover under this scheme.
• Accidental Death/Disability reported after 90 days of the occurrence of the accident will be excluded.
• This policy is only for permanent disability and permanent partial disability; no benefit will be given in case of temporary disability.
• The customer shall not be entitled for multiple claims during policy period.
• The policy is non-transferable and non-saleable.
• Closure of the account, where the reason is other than the death of customer, will result in automatic cancellation of the policy cover.
• All staff of UBL and its subsidiaries having Current Accounts in UBL are eligible for insurance coverage under this scheme.
• Information relating to the next of kin in the account opening form shall be construed as beneficiary information. If the customer would like to nominate another person as the next of kin (beneficiary), then the customer should visit his/her UBL branch for the change in status.
• Policy coverage shall come into effect immediately at the time of account opening by the customer.
• In case of joint accounts, all accountholders will be covered under this policy. However, only one claim can be made in a year. The claim that comes in early will be provided the insurance cover.
• If more than one accountholder suffers injuries during an accident giving rise to a claim, the primary account holder shall be entitled for compensation.
• In case of business accounts, only sole proprietors' accounts are eligible for coverage; corporate accounts and partnership accounts are excluded from the scheme. For the cases of sole proprietor, the claim of primary accountholder based on CNIC shall be considered while the certificate of insurance will be printed on the account title of sole proprietor.
• At the time of the claim, a dedicated account maintenance certificate, duly verified by the bank, should be sent directly to UBL Insurers Limited (UIL) Head Office. In addition, the claim form available at branches, duly filled by the claimant, i.e., the account holder himself/herself or the heir/beneficiary in case of accidental death, should also be sent.

No benefit will be payable under this Scheme if the Death or Disability results directly, wholly or partly as a result of or related to:

• Suicide.
• Enmity or personal, family, or tribal feud or animosity of any kind.
• Pre-existing physical/bodily injury, mental defect or infirmity which existed prior to the commencement date of Issuance.
• Pregnancy, miscarriage, childbirth, or any non-malignant disease occurring in or in connection with the female reproductive organs.
• Self-infected injury, intoxication, insanity, fighting or unlawful criminal act.
• Flying other than as a passenger in a certified commercial aircraft.
• War, civil war rebellion, invasion, act of foreign enemy, hostilities (whether war is declared or not) or civil commotion. Service on duty with any armed, naval, air force service or para-military forces or civil armed forces. However, this exclusion is applied where such a person is employed for law enforcement and security duty and sustained injury whilst performing such duty.
• Hazardous sports such as motorcycling, hunting, steeple chasing, mountaineering, racing of any kind winter sports, diving, parachuting, hang gliding, boxing, wrestling, under water activities requiring breathing apparatus.
• Direct or Indirect result of Human Immune Deficiency Virus (HIV)
• Alcohol, narcotic / drug unless taken as prescribed by a qualified registered medical practitioner.
• Deliberate self-exposure to unnecessary danger expects in the attempt to save human life.
• Disappearance except in the event of total loss by shipwreck of the ship or air crash of the aircraft.
• Exceeding age of 65 years.
• Terrorism or sabotage.

Additional Features:

• Double Indemnity: If the person insured dies in any road, sea or air accident together with his/her spouse then the amount payable will be 1.5 times the sum insured.
• Emergency Medical Transportation The company will pay the cost Emergency Medical Transportation to move the insured who has a critical medical condition due to an accident, to the nearest hospital where appropriate care and facilitate are available. (The actual of Emergency Medical Transportation or PKR 10,000/- whichever is less)
• Local Burial or Repatriation: In the event of accidental death, expenses incurred for repatriation and transportation of the mortal remains of the insured person from the place of death to home or preparation and local burial of the mortal remains of the insured person. (The actual amount of local burial / repatriation expenses OR PKR 10,000/- whichever is less).

Insurance Claim – Permanent Disability

• In case of any claim, the claimant shall intimate UBL or UBL Insurers through any of the following ways within 90 days of uncertainty.
  • Send an email to: info@ublinsurers.com
  • Inform your UBL branch
  • Call and register details in the claim form on recorded line by calling: 021-111-845-111 (UBL Insurers helpline) or 021-111-825-888 (UBL helpline)

Following documents shall be required from claimant for claim settlement:

• Application for personal accident claim.
• Copy of CNIC Claimant & Deceased. (Surveyor will verify from the concerned bank branch)
• Copy of medical record. (Surveyor will verify from the concerned hospital)
• Copy of Death Certificate issued by Hospital. (Surveyor will verify from the concerned hospital)
• Copy of Death Certificate issued by Union Council. (Surveyor will verify from the concerned U.C.)
• Copy of FIR. (Surveyor will verify from the concerned Police Station)
• Attached Claim form duly filled by the claimant and signed/stamped by concerned bank branch/ page 1 and page 2 by concerned hospital.
• Succession Certificate showing insurance claim amount issued by NADRA or Court.

Note: Claims that are to be entertained as per Insurance Coverage Customer’s (deceased) successor will be intimated same day after the account is credited.

*The Free Insurance Coverage for Accidental Death & Disability is a plan of UIL; UBL is only providing premium on behalf of the Current account holder, who enjoys this service free of cost. UBL shall not be liable to compensate any loss suffered by the Current account holder due to any delay in processing or settling the Current account holder’s insurance claim or refusal thereof.