United Bank Limited is mandated to the agenda ‘where you come first’. At UBL, we prioritize each customer segment without any discrimination.
Following our agenda, we feel honored to cater customers that are segmented as Person With Disabilities or what we call Person with Different Abilities at our bank. We cater to following customer types in this segment:
Visually Impaired Individuals
Hearing Impaired Individuals
Physical Impaired Individuals
Speech Impaired Individuals
Cerebrally Challenged Individuals
PWD Accessibility Banking
To make banking accessible, convenient and comprehensible for PWDs, UBL has taken following measures to make this segment inclusive in our society.
Full Range of Product Suite
Without any discrimination, UBL offers its diversified product suite to all customers, including PWDs.
Our product suite include day to day transactional accounts, saving accounts, financing products, investment products, insurance plans, wealth management solutions, digital solutions, debit & credit cards etc.
Accessible Infrastructure
We have over 35 branches nationwide branches with facilities for PWDs. These branches also have visibility through PWD Signage outside them for the customers to identify and are equipped with PWD staff, where possible. These specifications in these branches include:
Ramps
Dedicated Parking Spaces
Wheelchairs
Talking ATMs for visually impaired
ATMs with Morse Code
Low-Height Counters
PWD Specialized Restrooms
PWD specialized Lockers
Elevators where required
Braille Stationery for visually impaired
PWD Q-matic for priority services to all PWDs
Priority Dealing at Branches
Our PWD Q-matic service prioritizes customers as soon as they enter the branch for banking services.
Financial Awareness Sessions
The bank holds financial awareness sessions every year to inform PWDs about the products and services offered by UBL.
Sensitized and Collaborative Staff
For visually impaired individuals, UBL provides all required documents in braille, making it easy for PWDs to open their accounts.
Discounted Rate Offerings
Diverse Dreams, Lower Rates!
Offering special Discounts for differently abled Customers.
0.5% on UBL Drive/Ameen Drive in markup/pricing across all existing grids/tiers
2% on Cash Plus from standard pricing of 1YK + 22%
50% for waiver on processing fee on UBL Address/Ameen Address
Availability of PWD Staff
In each of our PWD model branches, PWD staff is available so you can easily avail any of our services without any problem.
Please click here for list of our specialized model branches that cater to the needs of our PWD customers. However, PWD customers can visit any of our branches to avail banking services.